Microsoft held its Annual Media and Analyst conference in Hyderabad, their second largest campus in the world and the hot topic was Digital Transformation. Their main focus was on providing digital solutions for financial institutions, educational institutions, startups, workplaces and healthcare services in India.
Microsoft is collaborating with 13 state governments in providing the cloud infrastructure. For startups its going to support 5000 upstarts yearly. Apart from these its going to support 400 educational institutions in cloud services.
Key to their growth in India is their partnerships in above investments. The company stressed on their recent collaboration with Ola cabs to create Ola Infotainment platform running on Microsoft Azure cloud to collect data from cars and then structure and analyse for customer and driver experience.
Ankit Bhati, Co-Founder of Ola said, “we really wanted to rethink the vehicle from a backseat point of you and make it a modern workplace. While our cars run on fuel, our business runs on data. That’s where the intelligent cloud and Microsoft Partnership comes in. Of course, we want to bring the entire productivity suite that Microsoft has and bring it into the car.”
Another major partnership is the ICICI bank – Lombard Insurance and the Chief of Customer Service, Tech and Operations at ICICI, Girish Nayak shared how Microsoft’s Connected Car and telematics services help the insurance provider avoid hijackings of high-value insured goods during transportation.
The bank, in these cases, uses telematics devices in trucks to map journey time and other data of the trucks carrying the goods. This data is then monitored and analysed at a physical facility, using Microsoft’s tools.
In fact, ICICI Bank also sells two-wheeler and four-wheeler insurance through chat bots built using Microsoft’s AI. The bank’s bot sells around 300 policies per month, all without human intervention.
And at the end they announced that they are building a new larger facility in Hyderabad to grow its Garage initiate which brings Microsoft employees all over the world to collaborate on building new innovative solutions. This new facility is going to span over 400 sq. ft with latest equipment like 3D printers and prototyping tools for the employees.